Shipping policy

The Nicole Sinzinkayo Co. Shipping Policy

Thank you for shopping with The Nicole Sinzinkayo Co.! We are committed to providing a smooth and reliable shopping experience from checkout to delivery.

Processing Time

Orders are typically processed within 1–5 business days after payment is received. During high-volume periods, holidays, or promotional events, processing times may be slightly longer.

Shipping Time

Estimated shipping times vary depending on the product and destination. Most orders arrive within 7–21 business days after processing. Some items may arrive sooner or require additional time due to supplier availability and shipping carrier delays.

Tracking Information

When available, tracking information will be provided via email once your order has shipped. Please allow up to 72 hours for tracking updates to appear.

Multiple Shipments

Because our products may ship from different fulfillment partners, your order may arrive in separate packages and on different dates.

Shipping Delays

While we strive to meet estimated delivery timelines, The Nicole Sinzinkayo Co. is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Orders returned due to an incorrect or incomplete address may be subject to additional shipping fees for reshipment.